SHOP OUR CORE COLLECTION: ALWAYS FREE SHIPPING ON ORDERS OVER $150 AND FREE EXCHANGES

PAYMENT

PAYMENT FOR ALL ITEMS IS DUE AT THE TIME OF PURCHASE.  IN THE EVENT THAT AN ITEM IS BACKORDERED, WE WILL E-MAIL YOU WITH AN ANTICIPATED DELIVERY DATE.

WE ACCEPT APPLE PAY, PAYPAL AND ALL MAJOR CREDIT CARDS (MASTERCARD, VISA, AMERICAN EXPRESS, DISCOVER).  PAYMENT IS PROCESSED THROUGH A THIRD PARTY (SHOPIFY VIA STRIPE).


SHIPPING

SHIPPING RATES ARE CALCULATED AT CHECKOUT BASED ON YOUR DELIVERY ADDRESS.  EXPEDITED SHIPPING IS AVAILABLE.  PLEASE NOTE THAT EXPEDITED SHIPPING APPLIES ONLY TO THE TRANSIT TIME.  TIME REQUIRED TO PREPARE YOUR ORDER FOR SHIPMENT CANNOT BE EXPEDITED.  ALL ITEMS ARE SHIPPED VIA USPS OR UPS AT THIS TIME.

PLEASE ALLOW 2 BUSINESS DAYS FROM THE DATE OF PURCHASE FOR YOUR ITEM(S) TO BE DISPATCHED.  

IN THE EVENT THAT AN ITEM IS BACKORDERED WE WILL E-MAIL YOU WITH AN ANTICIPATED DELIVERY DATE.

WE CURRENTLY ONLY SHIP TO THE US.  WE ARE WORKING ON SHIPPING TO OTHER COUNTRIES.  IF YOU WANT TO BE NOTIFIED WHEN WE SHIP TO YOUR COUNTRY, PLEASE E-MAIL US AT HI@NILETA.COM

 


RETURNS

WE GLADLY ACCEPT RETURNS WITHIN 14 DAYS OF THE DATE OF DELIVERY.  IN ORDER TO QUALIFY FOR A REFUND YOUR ITEM(S) MUST BE SHIPPED/POST-MARKED WITHIN THE 14 DAY WINDOW.  

ALL ITEMS MUST BE UNUSED AND IN THE SAME CONDITION AS THEY WERE RECEIVED.  THEY MUST BE IN THE ORIGINAL PACKAGING WITH ALL TAGS ATTACHED.

PLEASE E-MAIL US AT HI@NILETA.COM TO INITIATE A RETURN.  WE WILL PROVIDE YOU WITH AN AUTHORIZATION AND A RETURN SHIPPING LABEL.

ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM(S). IF THE RETURNED ITEM(S) ARE DETERMINED TO BE IN GOOD CONDITION THEN YOUR REFUND WILL BE PROCESSED. THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.  A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR CREDIT CARD AND SHOULD BE REFLECTED WITHIN FOURTEEN (14) BUSINESS DAYS.  PLEASE CONTACT YOUR CREDIT CARD COMPANY IF YOUR REFUND HAS NOT BEEN POSTED AFTER FOURTEEN (14) BUSINESS DAYS.  IF YOU HAVE ANY ADDITIONAL QUESTIONS FEEL FREE TO CONTACT US AT HI@NILETA.COM.


EXCHANGES

WE GLADLY ACCEPT EXCHANGES WITHIN 14 DAYS OF THE DATE OF DELIVERY.  IN ORDER TO QUALIFY FOR AN EXCHANGE YOUR ITEM(S) MUST BE SHIPPED/POST-MARKED WITHIN THE 14 DAY WINDOW.  

IF YOU WISH TO INITIATE EXCHANGE PLEASE E-MAIL US AT HI@NILETA.COM.  WE WILL SEND YOU A RETURN SHIPPING LABEL AND EXCHANGE AUTHORIZATION FORM AT NO COST.  ONCE YOUR EXCHANGE IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR ITEM(S). IF THE ITEM(S) ARE DETERMINED TO BE IN GOOD CONDITION THEN YOUR EXCHANGE WILL BE PROCESSED.  EXCHANGES WILL BE SHIPPED VIA STANDARD GROUND SHIPPING.